Aged Care Engagement Officer

Due to an expansion in our Aged Care team, we have 2 positions available for Aged Care Engagement Officers. 

These are Aboriginal and/or Torres Strait Islander identified positions.  

• Position:  Aged Care Engagement Officer
• Location:  Binyolkga Centre, Darwin City
• Classification: HPCS Grade 2 | 2.1($69,601) – 2.4 ($74,905)

WHO ARE WE?

Established in 1991, Danila Dilba Health Services (DDHS) is a not-for-profit, Aboriginal community-controlled organisation that is committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) region in the Norther Territory.

We are focused on acute care, immunisation, chronic disease management, women’s health, men’s health, child and maternal health and sexual health.

We also provide a range of community programs in areas including health promotion, mental health, social and emotional wellbeing, and alcohol, tobacco, and other drugs.

WHAT WILL YOU FOCUS ON?

The Aged Care Engagement Officer has the primary responsibility of connecting with local Elders, older Aboriginal and Torres Strait Islander people and their families to raise awareness of their aged care entitlements.

The overarching function of the Aged Care Engagement Officer is to ensure that support for clients is organised, sequenced, and supported to enable effective access to appropriate aged care services both internal and external to Danila Dilba.

The Aged Care Engagement Officer will work under the supervision of the Aged Care Team Leader.  They will also help determine the level of local demand for aged care services, identify existing aged care services, any service gaps in the area and continue advocacy work with clients as required.

RESPONSIBILITIES

• Provide active community outreach to promote aged care services, identify and engage with potential clients.
• Support clients to identify goals and needs to ensure they get the appropriate level of care and services, which can include referrals to other specialised services and support.
• Support clients’ aged care needs through internal referral processes.
• Assist clients with advocacy and support throughout the My Aged Care registration and review processes.
• Provide support to enable client access to appointments.
• Liaise with the aged care team to continuously review and enhance the role.
• Strategic Management
• Build and maintain awareness and understanding of the DDHS strategic plan and any associated Aged Care strategy.

QUALIFICATIONS

Essential

• Excellent and strong relationships with the local Aboriginal and Torres Strait Islander Community.
• Good communication and interpersonal skills, with the ability to build trusting relationships in community.
• Experience working with older people.
• Understanding of the internal ACCHO services available to clients.
• Knowledge of or willingness to learn about the aged care landscape.
• Ability to or willingness to learn how to enter data and reporting.
• Demonstrated experience working unsupervised and as part of a team.

Desirable

• Demonstrated understanding of the principles of person-centered care and trauma-informed practice.
• Qualification in community services.
• Certificate in Aboriginal mental health first aid.

CONTACT AND APPLICATION INFORMATION

Robyn Johnson 

08 8942 5400

We ask that you supply the following documentation in your application to assist the hiring managers with their decision making.   

• Current resume and cover letter.
• Covid-19 vaccination certificate, or evidence of exemption. 
• Current drivers’ licence.
• Work right documents (Australian passport/birth certificate OR international passport with visa).
• Relevant qualifications.

BENEFITS AND ENTITLEMENTS

• 6 weeks annual leave.
• 5 days paid leave during end-of-year shut down (additional to annual leave).
• Salary packaging up to $15,990 per annum.
• Compensated to attend and support a NAIDOC week event annually.

POSITION DESCRIPTION

Select “Apply now” and you will be directed to the full position description.

COMMITTED TO PROTECTING CHILDREN

Danila Dilba Health Service is committed to protecting the rights of children in all areas where we work. Applicants are advised we will conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.

To work with DDHS you must hold, or be willing to obtain, a current police check, a valid NT working with children's card, a current CPR certificate and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.